Hims & Hers

Hims & Hers Company Culture

Telehealth
1,000+·Est. 2017·San Francisco, CA·forhims.com

A rapidly scaling direct-to-consumer telehealth platform known for aggressive growth, controversial public stances, and an unapologetic bias toward gritty execution over prestige.

Kindness over nicenessMoral courageKiller work ethicLean into discomfort
61/100

Clear culture profile with defined traits

Measures how clearly defined the profile is, not whether the culture is good or bad. Methodology

Researched 1 week ago
Leadership
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Andrew Dudum

CEO & Founder

Hims & Hers is a telehealth company with 1,000+ employees headquartered in San Francisco, CA, founded in 2017. Kindness over niceness, execution over prestige.

Hims & Hers Culture Dimensions

Innovation

70
Process-drivenBoundary-pushing

Hims & Hers leans toward boundary-pushing with a score of 70/100.

Hierarchy

40
Flat & fluidStructured & clear

Hims & Hers takes a balanced approach to hierarchy with a score of 40/100.

Collaboration

60
IndependentTeam-oriented

Hims & Hers takes a balanced approach to collaboration with a score of 60/100.

Work-Life Balance

20
Always-on hustleStrong boundaries

Hims & Hers leans toward always-on hustle with a score of 20/100.

Mission

50
Profit-firstPurpose-driven

Hims & Hers takes a balanced approach to mission with a score of 50/100.

Growth

85
Stable & steadyHypergrowth

Hims & Hers leans toward hypergrowth with a score of 85/100.

What It's Like to Work Here

You'll find an environment that aggressively filters for "builders who have gone through some shit" over polished Ivy League pedigrees. Hims & Hers operates with a chip on its shoulder, driven by CEO Andrew Dudum's philosophy of "kindness over niceness"—meaning direct, sometimes uncomfortable feedback is prized over polite conflict avoidance. The pace is blistering, characterized by a head-down, killer work ethic where "strategy hires" are dead and pure execution is king. Leaders are pushed by a 12-month replacement rule to constantly hire people better than themselves, while executives plunge into the weeds of critical operations rather than hovering at 30,000 feet. However, this high-conviction, rapid-scaling approach is not for the faint of heart. You'll need a strong stomach for public controversy and regulatory turbulence. The company frequently tangles with the FDA and FTC while aggressively pivoting into and out of gray areas, like compounded weight-loss drugs and rapid-prescription mental health. If you are looking for a stable, risk-averse healthcare environment, this isn't it. But if you have extreme grit, thrive on inching toward daily goals, and aren't afraid of uncomfortable conversations, you will be given immense operational freedom.

Hims & Hers Culture Highlights

  • Strict 'kindness over niceness' feedback culture prioritizing blunt, uncomfortable truths.
  • A 12-month replacement rule requiring leaders to hire their own replacements annually.
  • Explicit hiring bias against 'fancy' backgrounds in favor of 'gritty' operators.
  • High-conviction executive team that regularly takes controversial public stances.

Hims & Hers Leadership

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Andrew Dudum

CEO & Founder

Drives the 'kindness over niceness' philosophy, publicly advocates for 'moral courage' over college degrees, and enforces deep-dive management.

MC

Mike Chi

COO

Leads a newly consolidated operations, marketing, and product org emphasizing execution over pure strategy.

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How to work the culture

Do

  • Put your head down and focus strictly on daily execution.
  • Speak uncomfortable truths early and directly.
  • Dig deeply into the granular details of your operations.

Don't

  • Coast on your degree or previous corporate pedigree.
  • Hire weak subordinates to protect your own job.
  • Pitch high-level strategy without a willingness to execute it.
04

Fit & playbook

Who does well here, who doesn't, and how to actually navigate Hims & Hers once you're in.

Thrives

You'll do well if

  • Uncredentialed builders with a chip on their shoulder.
  • Gritty operators who prefer execution over high-level strategy.
  • Direct communicators who do not shy away from uncomfortable feedback.
  • Resilient problem-solvers comfortable with regulatory and market ambiguity.
Struggles

You might struggle if

  • Pure 'strategy' thinkers who lack operational chops.
  • Prestige-obsessed candidates expecting deference to their degrees.
  • People seeking slow, safe, and heavily compliant healthcare environments.
  • Those who prefer polite conflict avoidance over direct confrontation.

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What People Say About Hims & Hers's Culture

Synthesized from public sources · open to employees who claim their company

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